What We Collect and Why It Matters
We collect the details you submit when creating your account — your name, contact number, and the wallet identifier you link (bKash, Nagad or Rocket). We also log deposit and withdrawal activity so every transaction in your account history is traceable and verifiable. When you browse
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the platform on a mobile device, session data such as IP address, device type and pages visited is recorded automatically through standard server logs and cookies. We use this data for three purposes: verifying your identity before a withdrawal is processed, detecting unusual account activity, and
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improving how the platform responds on mobile. We do not sell your personal data to third-party advertisers. We may share limited data with payment processors — such as the gateway that routes your bKash or Nagad transfer — strictly to complete your transaction. Any data sharing
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with partners is bound by data-handling agreements that mirror the protections described here. Retention periods vary by data type: transaction records are held as long as required under applicable financial rules for the eligible regions we operate in; session logs are typically cleared on a rolling
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basis. If your local law restricts any of these practices, access to our services depends on your jurisdiction and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.